Privacy Policy

We use personal information to:

• Before filing a claim, you agree to email info@motorx.us describing the dispute and allow 30 days for resolution.

• Process and forward your requests to participating dealerships or finance partners

• Communicate with you about your application, inquiry, or vehicle selection

• Customize pricing and lease estimates based on your ZIP code, down payment, and preferences

• Send text or email updates, quotes, and promotions (you can opt out anytime)

• Verify identity, prevent fraud, and comply with legal requirements

• Provide customer support and respond to inquiries

• Enhance our website performance, design, and marketing efforts

We do not sell your personal information or share your data for unrelated advertising.

MotorX shares information only when necessary to fulfill the purpose you requested.

We may share information with:

• Dealerships and Certified Auto Brokers: 

  Before filing a claim, you agree to email info@motorx.us describing the dispute and allow 30 days for resolution.

• Finance Companies and Lenders: 

  If you apply for credit, we securely transmit your application to participating lenders for review and approval. MotorX does not make lending decisions.

• Service Providers: 

  Trusted vendors who help us operate MotorX.us (website hosting, email/text delivery, analytics, CRM, and security). They can only use data to perform contracted services for MotorX.

• Advertising and Analytics Platforms: 

  We may share limited, anonymized information with ad and analytics partners to measure performance and show MotorX promotions to users who previously visited our Site.

• Legal Requirements: 

  We may disclose information if required by law, subpoena, or to protect our legal rights or prevent fraud.

• Business Transfers: 

  If MotorX or its assets are sold, merged, or reorganized, customer information may transfer as part of that transaction.

MotorX never sells or rents personal information or mobile numbers to third parties for their own marketing.

By submitting a credit or lease application through MotorX.us, you:

• Authorize MotorX to share your information with approved dealerships and finance institutions for credit evaluation.

• Consent to be contacted by phone, email, or text by MotorX or its dealer/finance partners regarding your application or related vehicle options.

• Understand that MotorX acts solely as a licensed auto broker (California DMV License #66542) and not as a lender or seller of vehicles.

• Acknowledge that the participating dealership or finance institution may require additional information and will apply its own privacy and data-handling policies.

All sensitive information transmitted through the credit-application form is encrypted and shared only with authorized partners involved in processing your request.

You have control over how we use your information.

Opt Out of Communications:

• Email: 

  Click “unsubscribe” in any MotorX email or email us at info@motorx.us

• Text: 

  Reply “STOP” to opt out of SMS messages

Access, Correct, or Delete Your Information:

If you live in California or another state with privacy laws, you may request:

• Access to personal information we hold about you

• Correction of inaccurate information

• Deletion of data we collected (unless retention is legally required)

• To opt out of sharing for cross-context behavioral advertising

Send requests to info@motorx.us or call +1 (310) 309-7793.
We may need to verify your identity before processing your request.

MotorX does not knowingly collect or sell information of individuals under 18 years of age.

We use physical, administrative, and technical safeguards to protect your information from unauthorized access, loss, or misuse. While we take these precautions, no online platform can guarantee complete security. If you believe your data has been compromised, contact info@motorx.us immediately.

We retain your information only as long as needed to:

• Process your inquiry or application

• Maintain transaction records

• Comply with legal obligations and resolve disputes

Afterward, data is securely deleted or anonymized.

MotorX.us may include links to third-party websites (such as dealership sites, credit portals, or social media platforms). We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after updates means you accept the revised Policy.